The Team are just amazing nothing is too much trouble. Staff members all have a great personality and just get it with the elderly. She had the ability to communicate with all levels of needs. Nothing is ever too much trouble. The lady who manages the team is always very accommodating and always offering to do more, make changes to assist and not for financial gain. The Carers are all amazing they do have a great bond, lots of patience and very attentive to all clients needs. They listen, make changes to suit the family where required. For a new team, the bond is great to see, there is always something going on and this Senior Moments Hub and homecare is ever evolving. So glad we choose you to look after mum, she is like a new person since joining your hub. She has great company every day and the home care team are like a lifeline getting mum up washed, dressed and fed before taking to the hub for the day. Just the best set up all around to suit our time of need. Overall Standard: Excellent (5) Staff: Excellent (5) Care / Support: Excellent (5) Management: Excellent (5) Treated with Dignity: Excellent (5) Value for Money: Excellent (5). published 30.3.19
1st May, client review. Do you have any ideas on where Senior Moments Care can provide you with a better service?
Reply No, I am perfectly happy. You will have no idea how much different it is from my other provider ( for the better) Jean F
Review: I have been using Senior Moments for the last 9 months I am very happy with the care I have received. The team are excellent and always go the extra mile. To ensure my wife is very well cared for they also help me with some of my household chores. They come 6 days a week to chat with my wife to allow me time to do any shopping. I can't thank the care team enough as they provide a wonderful service. published 5.9.19
Overall Standard: Excellent (5)
Staff: Excellent (5)
Care / Support: Excellent (5)
Management: Excellent (5)
Treated with Dignity: Excellent (5)
Value for Money: Excellent (5)
Average Rating: 5out of 5 published 6.9.19
As an old age person of 93, I live on my own and feel rather lonely, therefore, since Senior Moments opened, I decided to visit the premises. I was so impressed with the care and friendliness offered that I decided to try it the next day and I now visit every day and I am more than pleased and feel
secure during my daily stay.
Thanks to Senior Moments.
8.9.19 I just wanted to thank you most sincerely for all your help kindness and understanding in being there for Mum during her last days
Words don’t really do justice for how grateful Steve Wilf me and the rest of the family are to you and your team.