The Team are just amazing nothing is too much trouble. Staff members all have a great personality and just get it with the elderly. She had the ability to communicate with all levels of needs. Nothing is ever too much trouble. The lady who manages the team is always very accommodating and always offering to do more, make changes to assist and not for financial gain. The Carers are all amazing they do have a great bond, lots of patience and very attentive to all clients needs. They listen, make changes to suit the family where required. For a new team, the bond is great to see, there is always something going on and this Senior Moments Hub and homecare is ever evolving. So glad we choose you to look after mum, she is like a new person since joining your hub. She has great company every day and the home care team are like a lifeline getting mum up washed, dressed and fed before taking to the hub for the day. Just the best set up all around to suit our time of need. Overall Standard: Excellent (5) Staff: Excellent (5) Care / Support: Excellent (5) Management: Excellent (5) Treated with Dignity: Excellent (5) Value for Money: Excellent (5). published 30.3.19
1st May, client review. Do you have any ideas on where Senior Moments Care can provide you with a better service?
Reply No, I am perfectly happy. You will have no idea how much different it is from my other provider ( for the better) Jean F