Reviews
Senior Moments Day Centre is absolutely amazing. The manager (director) is incredibly adaptable and nothing is too much trouble. The staff are amazing, patient, caring and treat everyone with dignity. They make the days fun-packed and never boring. They deserve every positive recognition they receive. I cannot think of anything that could be improved on with the care and management. However, the transport vehicles are old and need replacing with newer models. The hub itself is tired-looking, carpet, fixtures, fittings etc. But I guess money is limited and the manager and staff work with what they have.
- B H (Daughter of Client)
Senior Moments have been a fantastic support to Mum (who has severe dementia now) and her family. The director and her staff have been fabulous in settling Mum into a happy routine over the last 2 years with lots of weekly day trips and daily activities. Mum also went on her first cruise for a week. Everything is super organised and Mum looks forward to going to the hub, who pick up and drop off. In 2 years, I have never encountered any problems. Senior Moments have enhanced Mum's life living with dementia and her family's life coping with dementia. I cannot recommend Senior Moments enough, such amazing support through a difficult time.
- Melanie R (Daughter of Client)
Senior Moments has made a big difference to my elderly mum, and me. I know she is being well looked after and stimulated with activities, companionship and conversation. The staff are all really nice and understanding. I'm happy my mum is able to go here.
- S F (Daughter of Client)
My late husband was a client of both home care and daycare in the last year of his life after his dementia diagnosis in July 2021. As well as the excellent care he received from all of the staff, I was also supported enormously. They also enabled me, with home care, to have Hospice at home during my husband's final days. I am forever grateful to them and continue to be supported by them.
- N C (Ex Family Member)
Brilliant service, taking great care of my sister. Communication is exceptional nack to me to keep me informed and advised. Seemed to go above and beyond when following up on any issues or care needs, in particular, arranging collection of prescriptions following online diagnosis, having sent pictures to the doctors. Very pleased and impressed with all levels of care.
- D H (Sister of Client)
Very friendly staff.
Varied activities throughout the day.
Comfortable and safe centre.
- Garry R (Client)
Thank you for your excellent and compassionate care for our mum over the last few years, and particularly over the last weeks of her life.
Your support to myself and family was also greatly appreciated and proved invaluable.
- Peter B (Son of Client)
I a writing this review on behalf of my husband who is a dementia client of Senior Moments Care and is unable to write it himself. My husband was only able to attend the Day Care Centre for 3 weeks before he became ill and had to go into hospital. Despite his short time at the centre, he became part of the family as did I, his wife. The care and compassion shown to us both were second to none and even after his admission to hospital the concern for his welfare and help and advice given to me was overwhelming. A first-class establishment.
- Susan W (Wife of Client)
I couldn't manage without Senior Moments hub. I have no family left to help on a daily basis so I need the respite the hub gives me. I also think my husband gets some stimulus from the activities on offer and he gets days out that I couldn't manage on my own. Also, the holidays that the director arranges mean we can get away for a break from home safe in the knowledge that there is help on hand if needed. All the staff are dedicated to taking care of people with dementia and are always friendly and helpful. They have all become my surrogate family and I couldn't wish for better.
- B H (Daughter of Client)
Senior Moments is an excellent care provider with staff who are well-trained, efficient and sympathetic. They have provided exactly the type of care and support I need in a relaxed and friendly manner. As well as dealing with my practical requirements, they provide good company, which makes their visits even more enjoyable.
- Keith S (Client)
I get excellent service from the care company and carers! Always there to help to maintain my independence and listen. I have met a company so "person-centred" - this is so important to each person that is receiving care from any care provider that we are seen as individuals. It is simply the best for me! Thank you all.
- Kath P (Client)
The carers are all brilliant, and they are very good at helping us around the house. They are very nice and always chat with us, and we have a good laugh.
B D (Client)
Senior Moments Care is an excellent facility which I cannot praise highly enough. My father receives total respect and is treated with dignity at all times. The central hub itself is constantly evolving and trying to improve even more with games, visitors and trips out, to the illuminations, in particular, this month. All the staff are polite, courteous and well trained and have a sense of fun as well as of duty! My father loves to be outside, even in winter, so they go the extra mile to take him when the dogs go for a walk or just to help sweep up the leaves or do a bit of gardening for a short time.
- Paul F (Son of Client)
Absolutely fabulous care for my mum. Without the owner and the team, the last 2-years would have been a real struggle for Mum. All her children live quite far away, and to have the reassurance of Senior Moments visiting each day has been incredible.
- David F (Son of Client)
